Return and Refund Policy for Talent Publications

Return and Refund Policy

Last updated: March 01, 2023

Thank you for shopping at Talent Publications. If, for any reason, you are not completely satisfied with a purchase We invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased with us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Neyyar Education Pvt Ltd, Talent Academy, Thazhevila Building, (Near Sivaram Electricals), Jacob Junction, Palayam, Trivandrum 695 034.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to Talent Publications, accessible from https://publications.talentkerala.com/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours, if there is a valid/genuine reason for doing so.

The deadline for cancelling an Order is 24 hours from the time on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By phone number: 8590575710

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will have to bear the shipping charges for returning the product. If you are looking for getting a replacement of the product due to damage/manufacturing defect, we will ship you the new product soon after we received your returned item.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 24 hours
• The Goods are in the original packaging

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Talent Academy, Thazhevila Building (Near Sivaram Electricals), Jacob Junction, Palayam, Trivandrum – 695 034

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We, recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By phone number: 8590575710